Thursday, December 11, 2008

Another career field that requires zero intellect

Selling cars...When you set out to buy a car, you do your homework. You research online. You build what you want, price it out and find out the "invoice" price. Then you find a place that has the car you want and you keep looking until you find one that gives you the price you expect to pay. The sales folks really serve almost no purpose anymore other than handing you the keys for the test drive. They must sense that they are of almost no importance in your transaction/decision because they say the most idiotic things trying to determine what your trigger points are. They don't even bother to learn the features of the car they are trying to sell. They don't know how to use the features and you have to learn them on your own. If you are selling a car with voice activated navigation, then why don't you know what the commands are for it? They are so proud of their stupid key rings though and also be sure to give them 5s on the survey that comes in the mail so they don't get fired. Please do not buy a car from the Honda dealership in Tysons. My sales guy was not so bad, but the level of professionalism of that place is so low. Aside from it being the absolute longest time I have ever had to spend to complete a car purchase, people were not knowledgeable, two managers got into a big argument right in front of customers, the finance manager was a complete idiot - made a point of checking his personal email in front of me after I had been there for 5 hours, on top of everything they had given me the wrong VIN number, so I had to redo all of the paperwork again on another day and also had to get a new insurance policy. I don't know why I am surprised that people are so inadequate at their jobs. This is the norm these days.

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